Third Consumer Trends Report

This third Consumer Trends Report provides an overview of the evolution of the insurance and pensions markets in terms of consumer detriment, mainly from the perspective of National Supervisory Authorities, insofar as such trends are significant in their impact or novelty.

The two EIOPA stakeholder groups, the Insurance and Reinsurance Stakeholder Group (IRSG) and the Occupational Pensions Stakeholder Group (OPSG) and for the first
time, the European Consumer Organisation (BEUC) have also provided input to this Report.