The OHIM’s commitment to quality

The OHIM's commitment to quality is now fully visible. For the first time, in April 2005, the Office for Harmonisation in the Internal Market (OHIM) decided to inform in detail the outside world by publishing, on its website, information on key performance indicators and time standards for Community Trade Mark (CTM) procedures.

• Primary Source

Office for Harmonisation in the Internal Market: Performance standards and indicators: Key performance indicators and quality time standards in CTM procedures http://oami.europa.eu/en/office/timestandard.htm

Office for Harmonisation in the Internal Market: Alicante News, No.5, 2005 http://oami.europa.eu/en/office/newsletter/04005.htm

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