Report on the provisions of Directive (EU) 2015/2302 on package travel and linked travel arrangements applying to online bookings

Summary:

Report presented on 21 June 2019 by the European Commission on the provisions of the Package Travel Directive applying to online bookings made at different points of sale ('click-through' bookings).

Further information:

One of the objectives of Directive (EU) 2015/2302 (the Package Travel Directive) was to adapt the legislation on package travel to new online booking models, in particular, to better protect consumers who are using combinations of services. To that end, the Directive extends the definition of ‘package’ beyond traditional pre-arranged packages.

A package now also covers customised combinations of travel services (online and offline) that are put together at the request of or in accordance with the selection of the traveller. In addition, the Directive introduces the concept of ‘linked travel arrangements’ which is a combination of travel services facilitated by a trader, such as an airline.

The European Commission was tasked to report shortly after the entry into application of the Directive on the new provisions on ‘click-through’ bookings, in particular whether an amendment of the definition of “click-through packages” would be appropriate. A general report on the application of the Directive will follow in 2021.

EUR-Lex: SWD(2019)270: Commission Staff Working Document accompanying COM(2019)270 https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=SWD:2019:270:FIN

---