Report on the application of Directive 2011/83/EU on consumer rights

Author (Corporate)
Series Title
Series Details (2017) 259 final (23.5.17)
Publication Date 23/05/2017
Content Type ,

Directive 2011/83/EU on consumer rights was adopted on 25 October 2011. It aims to achieve a high level of consumer protection across the EU and to contribute to the proper functioning of the internal market by harmonising certain aspects of Member States’ laws, regulations and administrative provisions on contracts between consumers and traders. The Directive had to be transposed into the national laws of the Member States by 13 December 2013, with a view to becoming applicable in all EU Member States from 13 June 2014.

Article 30 of the Directive requires the Commission to submit a report to the European Parliament and the Council on the application of the Directive, particularly regarding the provisions on digital content and the right of withdrawal. The Commission has evaluated the Directive, drawing on an external study on the application of the CRD, a European Economic and Social Committee report, various stakeholder consultations and other data sources.

The evaluation is drawn up in the Staff Working Document that accompanies this report, which presents its main findings. As the Directive was evaluated less than 3 years after the national laws transposing it were supposed to become applicable, the evidence base was relatively limited. Due to the fact that the Directive is still in the early stages of implementation, this evaluation aimed at assessing progress in its transposition and first application.

Source Link http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=COM:2017:259:FIN
Related Links
EUR-Lex: SWD(2017)169: Evaluation of the Consumer Rights Directive http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=SWD:2017:169:FIN
EUR-Lex: SWD(2017)170: Executive summary of the evaluation http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=SWD:2017:170:FIN

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