Press Release: Transport: Commission sets out next steps to strengthen the enforcement of air passenger rights

European Commission Vice-President Siim Kallas has announced a series of measures to clarify and strengthen the enforcement of passenger rights legislation, so consumers can more effectively access their rights and industry has more certainty and a level playing field across the EU.

Vice-President Kallas also announced his intention to open a dialogue with stakeholders with a view to revising the EU's air passenger rights Regulation 261 – with a proposal from the Commission in 2012. The review would look to clarify, in particular, key issues such as limits for liability in case of extraordinary circumstances, compensation thresholds, effective re-routing of passengers, shared risk between operators in the supply chain and other issues where there are weaknesses, including protection in the case of mishandled luggage or re-scheduled flights.

• Primary Source

European Commission: Memo/11/232: Passenger rights – Main findings and next steps http://europa.eu/rapid/pressReleasesAction.do?reference=MEMO/11/232&format=HTML&aged=0&language=EN&guiLanguage=en

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