Press Release: Creation of European Network for Out-of-Court Settlement of Consumer Disputes

The European Commission has published on 20.3.00 a working paper to provide a framework for national initiatives to create a European Extra-Judicial Network for settling consumer disputes out of court. The paper will be presented to the Member States at the Consumer Council in April. This is one of the actions foreseen in the Commission Communication on the out-of -court settlement of consumer disputes of 1998.