| Author (Corporate) | European Commission: DG Employment Social Affairs and Inclusion |
|---|---|
| Publisher | EU |
| Series Details | April 2016 |
| Publication Date | April 2016 |
| ISBN | 978-92-79-58241-7 |
| EC | KE-02-16-407-EN-N |
| Content Type | Report |
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This toolkit is intended to assist public employment services (PES) in designing and implementing their approach to measuring customer satisfaction. It provides concrete guidance and tools to develop customer satisfaction measurement systems from scratch or to review and refine existing systems. |
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| Source Link | Link to Main Source http://dx.publications.europa.eu/10.2767/683869 |
| Related Links |
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| Subject Categories | Politics and International Relations |
| Countries / Regions | Europe |
