European Commission announces its decision following its investigation of Microsoft, March 2004

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Series Details 5.4.04
Publication Date 05/04/2004
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On 24 March 2003, the European Commission announced that a five-year investigation into Microsoft had finally concluded that the corporation was guilty of breaching EU competition law.

Microsoft's 'Windows' operating system is found on over 95% of personal computers. In the Commission's view, Microsoft has used that domination to move into the markets for work group server operating systems and media players. Responding to this abuse of its market power, the Commission has fined the company €497 million. It has also given the company 90 days in which to offer computer manufacturers and consumers a version of Windows which does not include Windows Media Player. Furthermore, the Commission has also told Microsoft that it has 120 days in which to give its competitors the information they require to enable their products to communicate with Windows (the so-called 'interfaces').

The Commissioner responsible for competition policy, Mario Monti, said that the decision 'restores the conditions for fair competition in the markets concerned and establish clear principles for the future conduct of a company with such a strong dominant position'. The decision was welcomed by other manufacturers, but was said by Microsoft to be against the interests of consumers.

Background

It was far from certain that the Commission would take such action against Microsoft. Negotiations had continued right up until the announcement was made. The consensus was that Microsoft was not concerned by the prospect of a fine, but was desperate to avoid the other types of sanctions finally imposed on it by the Commission. With attention focusing on the anticompetitive 'tying' of the company's Windows Media Player to the Windows operating system, Microsoft had tried to ward off more severe sanctions by offering to distribute millions of media players from other manufacturers (see Financial Times: Microsoft in last-ditch move to secure EU deal).

In addition to Microsoft's desire to settle, it was also thought that Commissioner Monti's experience of having a number of important decisions reversed in the courts might have made him more anxious to seek a deal rather than expose himself to further legal action which he might not win (brief details of the decisions and their impact on the Competition DG were given by the Financial Times in A defining moment in Europe's competition history).

The Financial Times had argued some months before the decision that it 'would be wrong to back down for fear of another judicial embarrassment (see: Monti's last stand) and later pointed out that a 'key factor in Mr Monti's consideration [was] the unanimous support he received from European Union national competition authorities' (see: Ballmer and Monti hold second talks).

Although Microsoft is an American company, the fact that it sells its products within the European Union requires it to comply with EU competition law, which the Commission is responsible for applying within the European Economic Area (the EU Member States, plus Iceland, Liechtenstein and Norway). The Commission cooperates with other competition authorities, both within the EU and elsewhere. In the case of Microsoft, Commissioner Monti was said to have kept in close contact with the US Department of Justice. Indeed, his decision to act against Microsoft might in part have been influenced by the Department's recent observation that Microsoft had apparently failed to meet the demands of an agreement reached to end legal action taken against the company in the United States (see Financial Times: DoJ comments bolster Brussels' antitrust case).

Another factor said to be uppermost in the Commissioner's mind was the forthcoming launch of Microsoft's operating system, codenamed 'Longhorn'. Due in 2006, Longhorn is expected to continue Microsoft's strategy of making its operating systems ever more complex, thereby making it more and more difficult for competitors to develop compatible products. Longhorn seems bound to make life even more difficult for the company's rivals, preventing them from competing on the basis of price, quality or innovation by forcing them to make compatibility a key issue.

From Microsoft's side, the growing complexity is said to be a question simply of making its products more effective and of offering users a better experience. However, critics point to the detrimental impact on Netscape of Microsoft bundling its Internet Explorer browser with new computers, and to a similar situation with RealPlayer, which has struggled to compete with Microsoft's bundled Windows Media Player. Google is now thought to be in the firing line, as Microsoft prepares to include a new search engine within Windows. (See Financial Times: Brussels' wedge in Microsoft's strategy , Brussels fears over Longhorn , Microsoft versus Monti: how the challenges to the long reign of Windows are growing in Europe and beyond).

The combination of Microsoft's market dominance and strategy of 'tying in' products acts, in the view of the Commission as 'a brake on innovation' which harms 'the competitive process and consumers, who ultimately end up with less choice and facing higher prices.'

The Microsoft case has its roots in a complaint made in 1998 by Sun Microsystems, which caused the Commission to open an investigation which found that Microsoft was refusing to provide other companies with interface information, thereby effectively shutting them out of the market (see: Commission concludes on Microsoft investigation, imposes conduct remedies and a fine).

The Commission later broadened its investigation, by looking at how Microsoft's decision to tie the Windows Media Player with Windows 2000 operating system had affected the media players market, and found that the strategy reduced competition from 'music, film and other media companies, as well software developers and content providers'.

Responses to the Commission's decision

The Financial Times noted that 'American companies are getting used to the fact that the European Union's competition authorities can prove tougher to convince than regulators and courts in the US' (see: Europe can keep Microsoft honest).

Despite not having seen the final decision text, Novell's view was that 'the Commission's findings, decision and remedies will improve competition, stimulate innovation and benefit consumers of information technology services and solutions' (see: Novell Statement On EC Microsoft Decision).

RealNetworks' response was that the decision 'has formally declared that Microsoft's media player bundling strategy is illegal and has established the guideposts for future bundling cases' (see: RealNetworks Statement Regarding European Commission Ruling Against Microsoft).

Sun Microsystems applauded the decision, saying it was 'an important precedent for defining the principles of open competition not just for today, but for the future of a vibrant and vital worldwide IT industry. We look forward to participating in an exciting period of innovation that will deliver the tangible consumer benefits that derive from competition on the merits' (see: Sun Microsystems, Inc., Applauds EC Decision).

The Computer & Communications Industry Association believes that 'innovation and consumer welfare are driven by competition, both of which have withered under Microsoft dominance in the five years this case has been pending' and that the Commission's decision 'is vital not just to Europe, but to the entire world as competition in Europe effects innovation in the United States and elsewhere' (see: Statement by CCIA President Ed Black on European Microsoft Antitrust Action).

The US Department of Justice statement on the EC's decision in its Microsoft investigation expressed concern, arguing that 'U.S. experience tells us that the best antitrust remedies eliminate impediments to the healthy functioning of competitive markets without hindering successful competitors or imposing burdens on third parties, which may result from the EC's remedy'.

The decision was not welcomed by the pro-Microsoft Association for Competitive Technology, which said that 'the only winners are multi-billion dollar Microsoft competitors, Real Networks and Sun Microsystems, who engineered this case from the beginning. Instead of protecting consumers this ruling serves only to protect competitors from competition. The message from today's decision is forget innovating, start litigating and if you fail in America, try Europe' (see: European Sanctions On Microsoft Harm Innovation and Consumers).

Not surprisingly, Microsoft had a lot to say about the Commission's decision, including: 'This is a case that started in the United States. Microsoft is an American company. The complainant companies are American companies. The software is designed in the United States, and the U.S. government dealt with the issues thoroughly. There was no need for the commission to disrupt that regime with this conflicting approach in which it's embarked today' (see: News Teleconference with U.S.-based Journalists Regarding European Commission Decision).

Microsoft's Chief Executive Officer, Steve Ballmer, said that the company respects 'the Commission's authority, but we believe that our settlement offer ... would have offered far more choices and benefits to consumers (see: Microsoft Says Proposed Settlement Would Have Been Better For European Consumers).

Microsoft also argued that 'in effect what the Commission is doing is not only freezing the operating system where it exists today, but it's taking the consumer experience backwards by breaking important features that meet the critical needs of a number of important groups of consumers' (see: News Teleconference with European-based Journalists Regarding European Commission Decision).

Microsoft will appeal the Commission's decision. As the BBC pointed out, if the company can persuade the Court of First Instance to suspend the Commission's proposed remedies during the appeal process, 'the computer giant can then appeal at its leisure while its rivals remain excluded from getting their software onto its systems' (see: Q&A: Europe v Microsoft).

Further information within European Sources Online

European Sources Online: Topic Guides

The Competition Policy of the European Union

European Sources Online: European Voice

06.11.03: Hear all, see all, say nothing: the Commission listens to Microsoft
13.11.03: Microsoft faces anti-trust charges in Brussels
27.11.03: Commission looks to limit reliance on Microsoft
18.03.04: Monti leaves door open for settlement over Microsoft anti-trust case

European Sources Online: Financial Times

04.11.02: Microsoft realpolitik
23.12.02: Microsoft set for make-or-break talks with Brussels
23.01.03: EU panel to review case on Microsoft
24.01.03: Microsoft scents EU reprieve
12.02.03: Microsoft foes launch Brussels battle
12.03.03: EU review says Microsoft breached rules
16.05.03: Microsoft risks Brussels antitrust rules with giveaways
09.06.03: Brussels to delay decision in probe into Microsoft
07.08.03: Commission talks tough over Microsoft 'abuses'
11.08.03: Microsoft under fire
17.10.03: Microsoft to answer latest list of demands
30.10.03: Brussels puts pressure on Microsoft
31.10.03: Microsoft dismisses latest Brussels inquiry
12.11.03: Microsoft on antitrust attack
12.11.03: Microsoft set for Brussels showdown
13.11.03: Microsoft foes take stand in antitrust case
15.11.03: Microsoft antitrust hearing concludes
17.11.03: Microsoft hearing clears some of the clouds
19.12.03: Top judge steps up pressure on Microsoft
22.01.04: DoJ comments bolster Brussels' antitrust case
22.01.04: Microsoft faces European showdown
26.01.04: Europe to rule on Microsoft before May 1
27.01.04: Draft Brussels ruling finds against Microsoft
28.01.04: Monti's last stand
29.01.04: Brussels nears end of Microsoft probe
17.02.04: Microsoft offers hope to rivals
24.02.04: Bolkestein acts over Microsoft 'remedies'
24.02.04: Monti treads a delicate path to censuring Microsoft
15.03.04: Brussels back-pedals over Microsoft
15.03.04: Microsoft contest nears climax
16.03.04: EU states back Brussels' case over Microsoft
17.03.04: Microsoft head fails to clinch compromise with EU
18.03.04: Ballmer and Monti hold second talks
18.03.04: Microsoft in last-ditch move to secure EU deal
19.03.04: Ballmer fails to win Mario Monti round
19.03.04: Brussels' wedge in Microsoft's strategy
19.03.04: Europe can keep Microsoft honest
19.03.04: Lawyers split on relevance of traditional rules
19.03.04: Microsoft faces further EU cases
19.03.04: Software giant's very civil war is not yet done
19.03.04: US group wanted to avoid setting a precedent
20.03.04: A chastened cheerleader
22.03.04: Brussels fears over Longhorn
22.03.04: A defining moment in Europe's competition history
22.03.04: Microsoft versus Monti: how the challenges to the long reign of Windows are growing in Europe and beyond
23.03.04: Microsoft faces a record EUR 497m fine

Further information can be seen in these external links:
(long-term access cannot be guaranteed)

EU Institutions

European Commission

DG Press and Communication

Press releases
  03.08.00: Commission opens proceedings against Microsoft's alleged discriminatory licensing and refusal to supply software information [IP/00/906]
  30.08.01: Commission initiates additional proceedings against Microsoft [IP/01/1232]
  06.08.03: Commission gives Microsoft last opportunity to comment before concluding its antitrust probe [IP/03/1150]
  18.03.04: Commissioner Monti's statement on Microsoft [IP/04/365]
  24.03.04: Commission concludes on Microsoft investigation, imposes conduct remedies and a fine [IP/04/382]
Memos
  24.03.04: Microsoft - Questions and Answers on Commission Decision [MEMO/04/70]

DG Competition

Homepage

Industry sources

Association for Competitive Technology

Homepage
  11.02.03: ACT Responds to New CCIA Allegations against Microsoft in EU
  22.01.04: ACT on MS Settlement Status Conference Tomorrow
  18.03.04: ACT Disappointed in Breakdown of Settlement Talks Between Microsoft and the European Commission
  24.03.04: European Sanctions On Microsoft Harm Innovation and Consumers

Computer & Communications Industry Association

Homepage
CCIA v Microsoft
  24.03.04: Statement by CCIA President Ed Black on European Microsoft Antitrust Action

Microsoft

Homepage
  13.11.03: Statement from Microsoft Regarding Microsoft's Appearance Before the European Commission
  14.11.03: Microsoft Statement on Conclusion of European Commission Hearing
  18.03.04: European Commission Settlement Negotiations End Without Resolution
  18.03.04: Statements by Steve Ballmer Regarding End of European Commission Settlement Negotiations
  24.03.04: Microsoft Says Proposed Settlement Would Have Been Better For European Consumers
  24.03.04: News Teleconference with European-based Journalists Regarding European Commission Decision
  24.03.04: News Teleconference with U.S.-based Journalists Regarding European Commission Decision

Novell

Homepage
Novell Statement On EC Microsoft Decision

RealNetworks

Homepage
  23.03.04: RealNetworks Statement Regarding European Commission Ruling Against Microsoft

Sun Microsystems

Home
  24.03.04: Sun Microsystems, Inc., Applauds EC Decision
  02.04.04: Microsoft and Sun Microsystems Enter Broad Cooperation Agreement...

National governments

United States Department of Justice

Homepage
  18.03.04: Department of Justice Antitrust Division issues statement regarding the ending of settlement talks between the EU and Microsoft
  24.03.04: Assistant Attorney General for Antitrust, R. Hewitt Pate, issues statement on the EC's decision in its Microsoft investigation

Media organisations

BBC News Online

20.10.03: Microsoft answers EU anti-trust case
14.11.03: Microsoft rivals take the stand
15.11.03: Microsoft upbeat on EU hearings
27.01.04: EU's mind 'made up' on Microsoft
14.03.04: Endgame near in Microsoft EU case
15.03.04: Panel backs EU Microsoft ruling
17.03.04: Microsoft in last-minute EU talks
18.03.04: Microsoft facing competition fine
23.03.04: Microsoft's European showdown
24.03.04: Microsoft faces 'record EU fine'
24.03.04: Microsoft hit by record EU fine
24.03.04: Microsoft: No stranger to legal tussles
24.03.04: Q&A: Europe v Microsoft
25.03.04: Broad approval for Microsoft fine
25.03.04: How Microsoft's fine would be spent

Eric Davies
Researcher
Compiled: 5 April 2004

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