Brussels to assess airline action on refunds

The European Commission warned on the 21 April 2010 that it would take into consideration how airlines treated their stranded passengers during the volcanic ash crisis in the previous days when deciding whether they ­qualify for state aid.

European Commission: DG Mobility and Transport: Passenger rights: Air http://ec.europa.eu/transport/passengers/air/air_en.htm

BBC News, 21.4.10: Volcano ash: Airlines dispute passenger rights http://news.bbc.co.uk/1/hi/business/8635474.stm

Ireland: Commission for Aviation Regulation (CAR): So how do passengers go about getting reimbursement?, April 2010 http://www.aviationreg.ie/So_how_do_passengers_go_about_getting_reimbursement/Default.468.html

Ireland: Commission for Aviation Regulation: Press Release, 20.4.10: CAR response to Ryanair announcement that passenger expenses will not be reimbursed http://www.aviationreg.ie/CAR_response_to_Ryanair_announcement_that_passenger_expenses_will_not_be_reimbursed/Default.467.html

Board of Airline Representatives in the UK (BAR UK): Press Release, 21.4.10: BAR UK Calls for Urgent Review of EU Airline Regulations http://www.bar-uk.org/press/press.htm

Air Transport Users' Council: Your rights if your flight was cancelled due to the volcanic ash http://www.auc.org.uk/default.aspx?catid=306&pagetype=90&pageid=11028

Ryanair: Press Release, 22.4.10: Ryanair Will Comply With Unfair EU261 Regulations http://www.ryanair.com/en/news/ryanair-will-comply-with-unfair-eu261-regulations

ESO: Background information: Airlines seek cash for ash as flights restart http://www.europeansources.info/record/airlines-seek-cash-for-ash-as-flights-restart/

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