Air passenger rights

Airlines often fail to offer passengers the rights to which they are entitled to in cases of denied boarding, long delays, cancellations or mishandled baggage.

In 2011, the European Commission reported on the varying interpretations of EU law in this field, due to grey areas, gaps in the current legislation, and lack of consistent enforcement across Member States. The same year, it launched an impact assessment with a view to proposing Further measures on air passenger rights.

ESO: Background information: Air passenger rights in the European Union http://www.europeansources.info/showDoc?ID=1137061

ESO: Background information: Website: Air transport: Passenger Rights in the European Union: Information for passengers http://www.europeansources.info/record/passenger-rights/

ESO: Background information: EU set for air passenger rights tug of war http://www.europeansources.info/showDoc?ID=1188310

---