Providing Traveler Information Services: What is the Appropriate Public Sector Role?

This research examines how European policymakers, particularly in the United Kingdom, Austria, and Germany, are adapting their traveler information systems. What are the key challenges in delivering traveler information in Europe and what initiatives, if any, are in place to help overcome these challenges? How are public policymakers defining their role in providing services and/or working with the private sector to harness privately funded initiatives? Finally, how does the European experience inform the perspective of local and regional traveler information providers in the United States, particularly in the San Francisco Bay Area?