Memo: Consumer Rights: 10 ways the new EU Consumer Rights Directive will give people stronger rights when they shop online

New EU legislation will strengthen consumer rights in all 27 Member States. The European Parliament adopted – by an overwhelming majority (615 for, 16 against, 21 abstentions) – the Consumer Rights Directive, which the European Commission proposed in October 2008. The vote follows a deal reached between the three EU institutions (European Commission, European Parliament and the Council of Ministers), and clears the final hurdle before the new rules can become reality for consumers.

• Primary Source

ESO: Background Information: 'Consumer rights directive' for EU http://www.europeansources.info/record/consumer-rights-directive-for-eu/

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