Informing European citizens?

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This cost-benefit study carried out for the European Parliament assesses the different programmes and actions in the area of information carried out by the European Commission and financed by the Community budget over the period 2000-05. Using the criteria of relevance, effectiveness, efficiency and utility, the study shows that the overall assessment in terms of ‘value for money’ is positive. However, there is still room for improvement concerning all the actions. The study covers the following aspects: 1) The audiovisual sector, including co-productions (APCAV), the Commission’s Audiovisual Service (EbS and the running of studios) and contracts with Euronews, 2) the EUROPA website, 3) written publications, 4) the Europe Direct call centre, 5) Eurobarometer and 6) information outlets.