EU-27 business services: Thriving in the wake of outsourcing and liberalisation

Business services are a driver of the knowledge-based economy and a potential provider of new jobs in the future. Due to increased outsourcing more enterprises use service providers for non-core professional activities. Greater international market openness and the European Services Directive should provide business services with further strengths on the international stage. This publication shows the size, structure and evolution of the sector with detailed information on turnover by type of product, and client and on exports.