European Commission proposes a new strategy on Corporate Social Responsibility, July 2002

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Series Details 6.7.02
Publication Date 06/07/2002
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The European Commission adopted a new strategy on corporate social responsibility on 2 July 2002, aimed at increasing the contribution of European businesses to sustainable development.

The Communication [COM(2002)347] follows on from the European Commission's Green Paper, which was presented in July 2001, and it draws on feedback from many organisations around Europe about this consultation document.

Background

The term corporate social responsibility (CSR) refers to the role businesses have to play in contributing to a better society and a cleaner environment beyond their financial and capital commitments.

Companies which strive to be socially responsible take into account their impact on the communities and environments in which they operate, as well as on their own employees and consumers, when making decisions thereby balancing the needs of society with their own need to make a profit.

The concept has become more popular around the world in the last decade as businesses, governments and civil society recognise its importance and the contribution it has to make to sustainable development.

The History of Corporate Social Responsibility in the EU

The debate on CSR in Europe dates back to 1995, when a group of European companies and the President of the European Commission, Jacques Delors, launched a Manifesto of Enterprises against Social Exclusion. This led to the creation of a European Business Network promoting the business-to-business dialogue and exchange of best practices on CSR-related issues which became known as CSR Europe.

Five years later the issue finally found its way on to the EU's political agenda. At the Lisbon European Council in March 2000, European leaders set the goal of becoming "the most competitive and dynamic knowledge-based economy in the world by 2010" and called on businesses around Europe to help achieve this goal by becoming more socially responsible.

A year later, at the European Council in Stockholm, the issue of corporate social responsibility was a key item on the agenda and European leaders agreed that it offered a way of modernising the European Social model. They welcomed steps taken by business themselves to become more socially responsible and supported the European Commission's efforts to develop new initiatives in this area.

Indeed, the European Commission presented a Green Paper entitled "Promoting a European Framework on Corporate Social Responsibility" on 18 July 2002, which was aimed at kick-starting a wide ranging debate on the issue. The European Commission based the paper on a "triple bottom line" method, which combines environmental, social and economic factors and emphasises that all three of these can contribute to a more profitable business. The paper suggests a "holistic approach" with several specific recommendations:

  • Greater consensus on what needs to be disclosed and better standards in social accounting, reporting and auditing.
  • More emphasis on human resource management, staff consultation, child labour and human rights.
  • Ethical labelling whereby more information on products would be provided so that consumers may make decisions about which products to purchase on the basis of ethical considerations.
  • Greater harmonisation of evaluation tools and standardisation of social reporting so that socially responsible investment, whereby funds are directed to firms which comply with specific social criteria and away from others which do not, may be developed further.

The consultation period on the Green Paper ran until 31 December 2001 during which period the Belgian Presidency hosted a conference on corporate socially responsibility. The conference, which took place in Brussels on 27-28 November 2001, brought together 1,000 people from 42 countries and a range of different organisations to debate the issues of corporate social responsibility and specifically the role of public authorities. According to the European Commissioner for Employment and Social Affairs, Anna Diamantopoulou, the conference was ' a major milestone on the way to defining a European framework for the promotion of CSR based on the values of the European Social model'.

Soon after the conference, the Council of the European Union adopted a resolution on corporate social responsibility. The agreement, which was reached on 3 December 2001, supported the Green Paper on CSR and called on the European Commission to present a Communication which took stock of the stakeholders' responses and which would help to further develop the principle of CSR in the EU.

The European Parliament, following a report on the issue by MEP Richard Howitt, voted on the European Commission's Green Paper in My 2002. MEPs called for the European Commission to take several initiatives including a Directive on social and environmental reporting and the setting up of a multi-stakeholder forum.

Communication on Corporate Social Responsibility

The European Commission duly adopted a Communication [COM(2002)347] on corporate social responsibility on 2 July 2002 (IP/02/985). The paper brings together the reaction of stakeholders to the European Commission's Green Paper and outlines a new strategy to CSR by the European Commission including several specific recommendations. The strategy, which is the joint work of the DG Enterprise and the DG Employment and Social Affairs, seeks to:

  • Promote the business case for CSR in order to make it attractive to more and more companies, in particular SMEs
  • Promote external evaluation and benchmarking of companies' social and environmental performance in order to make CSR credible;
  • Manage a European Multi-Stakeholder Forum in order to focus discussion on CSR;
  • Ensure that EU policies are CSR-friendly.

One of the key proposals in the strategy is that of establishing an EU Multi-Stakeholder Forum on CSR. The forum will gather together leading European representative organisations of employers, employees, consumers and civil society as well as business networks with the aim of promoting transparency and convergence of CSR practices and instruments and debating issues such as reporting, assurance and labelling. The European Commission will publish a report on the success of the multi-stakeholder forum in 2004 so that it can decide on its future and consider if any other initiative, involving in particular enterprises and the other stakeholders, is appropriate to further promote CSR.

The European Commission also plans to conduct research to help reinforce the business case for CSR and emphasise that issues such as human rights, community relations, environment and health and safety which were once considered "soft" issues by management teams can now be potentially very costly. The European Commission will particularly focus on small and medium sized enterprises since they employ 53% of Europe's workforce and are a major driving force behind Europe's growth and prosperity.

Speaking about the Communication, Anna Diamantopoulou said:

"Corporate social responsibility can play an important role in advancing sustainable development. Many businesses have already recognised that CSR can be profitable and CSR schemes have mushroomed. However, the EU can add value in at least two key ways : by helping stakeholders to make CSR more transparent and more credible and by showing that CSR is not just for multinationals : it can benefit smaller businesses too. Corporate social responsibility and corporate governance are two sides of the same coin : 'greenwashing' your social and environmental performance is as bad as 'whitewashing' your profits. CSR is no longer just a job for marketing departments'.
European Commission: Press Release: IP/02/985

Her fellow Commissioner in DG Enterprise, Erkki Liikanen, added:

"If managed properly, CSR can support the long-term competitiveness of individual enterprises, improve the entrepreneurial climate in society and bring us closer to the strategic goal for the Union of 2010. The Commission's strategy to promote CSR builds on the voluntary nature of these enterprise efforts. The Forum will help to increase the consensus between enterprises and the other stakeholders. This will help businesses to fully reap the benefits from their efforts".
European Commission: Press Release: IP/02/985

Reaction to the EU's strategy on corporate social responsibility

While there has been little response so far to the latest strategy on CSR proposed by the European Commission, the Green Paper did receive much reaction, much of which is outlined in the July 2002 Communication. The European Commission's special website on corporate social responsibility has also devoted a section to the responses and the position of several key European stakeholders can be found in the further links section of this In Focus.

According to the European Commission, there appears to be a general consensus amongst stakeholders on the following issues relating to CSR:

  • CSR is linked to the concept of sustainable development;
  • CSR means the recognition of the need for business to address the social, economic and environmental impact of their operations (triple bottom line approach);
  • CSR involves activities which are integrated into overall business strategies (CSR is not an "add-on" to core business activities);
  • CSR is not about shifting public responsibilities to the private sector;
  • CSR complements rather than replaces legislation and social dialogue;
  • CSR is a global issue and the external (extra-EU) dimension is the most challenging one;
  • CSR requires the development of a dialogue between companies and other stakeholders;
  • CSR education and training of managers, workers and other actors is vital;
  • CSR stands or falls on transparency and credible validation tools.

The stakeholders seemed to broadly agree that the EU could help to develop a coherent, balanced and flexible approach to CSR encompassing all the relevant issues as well as acting as a catalyst for awareness raising, exchange of good practices and further research. The stakeholders also suggested that CSR should be a common component of all EU policies and that the EU could help to promote CSR in developing countries.

Despite these areas of agreement, businesses and non-governmental organisations did differ over a number of issues related to CSR. Businesses emphasised the need for profitability as a precondition to CSR and promoted voluntary commitments as opposed to imposed harmonisation. Indeed, in a letter to Romano Prodi, President of the European Commission, on 4 June 2002, UNICE, the European Round Table of Industrialists (ERT) and CSR Europe reiterated their belief that CSR is "voluntary and business driven" and called on the European Commission not to develop a European model on CSR, saying:

"An approach advocating a European CSR model based on "European values", with standardised approaches, specific certification procedures or specific reporting requirements does not correspond to the real challenges facing business in a global context. Such an approach would run the risk of damaging the spirit of CSR, hampering the development of practical and innovative solutions, and could prove harmful to the competitiveness of European companies and thus the achievement of the Lisbon goals.
04.06.02: Letter to Romano Prodi

However, trade unions and NGOs tend to adopt the opposite stance, saying that social and environmental reporting should be mandatory and that CSR practices must not be developed, implemented and evaluated unilaterally by companies if they are to be credible.

In one of the few initial reactions to the Communication on CSR, Friends of the Earth Europe, criticised the European's Commission strategy on the basis that it leaves businesses to regulate themselves. Craig Bennett, Corporates Campaigner at Friends of the Earth, said:

When shareholders and financial institutions are hurt by dodgy corporate dealings - as in the case of Enron and now Worldcom - politicians rush to intervene, demanding prosecutions and tougher laws. But when it is ordinary people or the environment that suffer, politicians and the European Commission go for the 'voluntary approach', allowing corporations to continue with business as usual. Today's announcement by the Commission suggests that it is now the corporations that are regulating governments - rather than the other way round. The European Commission has shown itself to be on the side of big business. It's now over to MEPs and the Danish EU Presidency, to put people and the planet before profits.
Friends of the Earth Europe: Press Release

Future of Corporate Social Responsibility in the EU

While non-governmental organisations may be keen to make CSR actions mandatory, it remains up to companies to be socially responsible on a voluntary basis while the Communication is subject to stakeholder consultation and the decisions of the European Parliament and the Council of the European Union.

To trace the full progress of the latest proposals through the policy-making process you can use this service.

  • Pre-Lex (provides a full and concise calendar of the proposal, bibliographical references and some hyperlinks to full text sources)

Further information within European Sources Online:

European Sources Online: European Voice
28.03.02: CSR: Davignon - time to change corporate thinking
28.03.02: Voluntary approach for CSR "does not work"
28.03.02: Public would back CSR with cash, poll shows
28.03.02: Corporate social responsibility: capitalism with a human face
 
European Sources Online: Financial Times
22.04.02: Companies need to get a social life
30.05.02: Challenge to a voluntary preserve
18.06.02: The hearts are won but not the minds

Further information can be seen in these external links:
(long-term access cannot be guaranteed)

EU Institutions

DG Press and Communication
Press Releases
18.07.01: Commission urges greater Corporate Social Responsibility in Europe [IP/01/1025]
02.07.02: Corporate Social Responsibility: new Commission strategy to promote business contribution to sustainable development [IP/02/985]
Speeches
27.11.01: Corporate social responsibility - the European perspective [SPEECH/01/581]
28.11.01: Corporate Social Responsibility on the European Social policy Agenda[SPEECH/01/592]
Memos:
27.06.02: Corporate social responsibility: main issues [MEMO/02/153]
 
DG Employment and Social Affairs
Homepage
  Corporate Social Responsibility
    Communication from the Commission concerning Corporate Social Responsibility: A business contribution to Sustainable Development [COM(2002)347 final]
    Responses to the Green Paper on Corporate Social Responsibility
    European multi-stakeholder forum on CSR
 
Council of the European Union
Council Resolution on Follow-up to the Green Paper on Corporate Social Responsibility
 
European Parliament
Draft Report on the European Commission Green Paper: Promoting a European Framework on European Corporate Social Responsibility [Rapporteur: Richard Howitt]
 
Eur-Lex
Green Paper: Promoting a European Framework on Corporate Social Responsibility [COM(2001)366 final]
 
Pre-Lex
Communication from the Commission concerning Corporate Social Responsibility: A business contribution to Sustainable Development [COM(2002)347 final]
 
Miscellaneous Organisations
 
CSR Europe
Homepage
  Position Paper
    CSR Europe's response to the European Commission Green Paper "For a European Framework on CSR" [January 2002]
    Stakeholder Dialogue: Consumer Attitudes - The First Ever European Survey of Consumer's Attitudes towards Corporate Social Responsibility
 
The Platform of European Social NGOs
Homepage
Press Release
27.11.01: Social Platform Calls for Collaboration in Developing a Global Approach to Corporate Social Responsibility
Position Paper
     CSR: Social Platform's Response to the Commission's Green Paper [November 2001]
 
Union of Industrial and Employers' Confederations in Europe
Homepage
Press Releases:
26.11.01: Corporate social responsibility - UNICE position
20.03.02: Letter to the European Parliament re the draft report on the Commission Green Paper on promoting a European framework on corporate social responsibility
04.06.02: UNICE, ERT and CSR Europe send open letter on corporate social responsibility to President Prodi
 
European Association of Craft, Small and Medium-Sized Enterprises in Europe
Homepage
UEAPME Position Paper on the European Commission Green Paper on Corporate Social Responsibility [February 2002]
 
European Roundtable of Industrialists
Homepage
ERT position on Corporate Social Responsibility and response to Commission Green Paper [November 2001]
 
EU Committee of the American Chamber of Commerce
Homepage
Position Paper on Corporate Social Responsibility [December 2001]
Press Releases
23.01.02: Commissioner Anna Diamantopoulou agrees upon voluntary approach to CSR for industry
 
Eurocommerce
Homepage
Press Releases
19.12.01: Eurocommerce response to the Green Paper on Promoting Corporate Social Responsibility
 
European Telecommunications Network Operators' Association
Homepage
ETNO Reflection Document on the EU Commission's Green Paper: promoting a European framework for Corporate Social Responsibility [December 2001]
 
Nike
Homepage
A response to the European Commission Green Paper on Corporate Social Responsibility [December 2001]
 
Microsoft
Homepage
The EC's CSR Green Paper: Advancing the corporate citizenship discussion [April 2002]
 
European Trade Union Confederation
Homepage
Corporate Social Responsibility in a legislative and contractual framework [October 2001]
 
Friends of the Earth Europe
Homepage
Press Releases
03.07.02: One week after World Com: Europe Bows to Big Business. White Paper on Corporate social Responsibility disappointing, says FOEE
 
European Policy Centre
Homepage
Dialogue: Green Paper on Corporate Social Responsibility [November 2001]

Further and subsequent information on the subject of this In Focus can be found by an 'Advanced Search' in European Sources Online by inserting 'corporate social responsibility' in the keyword field.

Helen Bower
Compiled: 6 July 2002

The European Commission adopted a new strategy on corporate social responsibility on 2 July 2002, aimed at increasing the contribution of European businesses to sustainable development.

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