Press Release: Telling air passengers their rights

Passengers already enjoy important rights under Community law, although they often do not know them and so do not insist on their being respected. For that reason, the Commission decided to launch a campaign to make passengers aware of the rights that the European Community has created for them, beginning with the display of a charter in airports throughout the Community. The campaign was launched officially on 23rd June 2000 in Rome, after the annual conference of Airports Council International (A.C.I. - Europe).